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Airline Museum Gift Shop - Your source for low prices on airplane models - Herpa, GeminiJets, Hogan Wings and SkyMarks
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Q: How much does international shipping cost?
A: For international orders we automatically calculate the shipping charge during checkout based on weight and on US Postal Service Express Mail, Priority Mail, and First-Class International shipping rates. To calculate your shipping charges, place all the items you would like to order in your shopping cart and click the Checkout button. Once you login or create an account so the system knows your delivery address, the shipping options and charges will be displayed.
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SkyMarks 1:100 JetBlue Embraer ERJ-190 Blueberries1
SkyMarks 1:100 JetBlue Embraer ERJ-190 Blueberries
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Customer Service - Contact Us

Thanks for visiting Airline Museum Gift Shop.  The best way to contact us is by selecting the appropriate option below and filling out the Customer Service Contact form that will appear.  Filling out the appropriate form is the quickest and easiest way to get in touch with us and will help ensure that we are able to fulfill your customer service needs as quickly and effectively as possible.

Before submitting a question, you might want to have a look at our Knowledgebase, where many common questions are answered.  Simply click the light bulb icon to the left.

Here are the top three most common questions and answers:

How much does shipping cost? What are the models made of? What is your phone number and where are you located?
The cost of shipping is automatically calculated by the shopping cart and is displayed to you as you make your selection for service.  Just place the item(s) you would like to order in your cart and click the checkout button.  In order for the cart to accurately calculate the cost, it will need to know where you want the package shipped, so you must create an account so you can enter your address.  Most models are either die-cast metal or high-density plastic.  The die-cast models include: AeroClassics 1:400, GeminiJets 1:200, 1:250 and 1:400, GeminiMacs 1:400, Herpa 1:400 and 1:500, InFlight 1:200 and 1:500, Phoenix 1:200 and 1:400, and StarJets 1:500.  The plastic models include: Herpa 1:200, Hogan Wings 1:200, SkyMarks (all scales) and StarJets 1:200.  Some Hogan Wings and Herpa 1:200 models are die-cast metal where indicated.  We also feature a line of hand-crafted mahogany models - the Executive Series. At this time we do not offer telephone customer service - it is one of the ways we are able to keep our costs down and therefore our prices low.  If you have a question, please submit your question through one of the links below.  We pride ourselves on quality customer service and we respond to most questions within a few hours.
As for our location we ship everything from our Connecticut warehouse, but we do not have a store you can visit - everything is online.

If none of the above answers your question, please select the appropriate option below

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Did something arrive broken?  We'll get it replaced.

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Need to cancel or change your order?  We'll take care of it.

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Gemini Jets Models GeminiJets April New Releases

Gemini Jets Models GeminiJets March New Releases

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Hogan Wings Models Hogan Wings Jun New Items

SkyMarks Models SkyMarks April 2017 New Items

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CLOSEOUT ITEMS - Last Chance...

1 Last Chance - One Left!
This item is discontinued but we have one left.
Herpa 1:500 LTU - International Airways Airbus 320 D-ALTD Hertha BSC Berlin1
Herpa 1:500 LTU - International Airways Airbus 320 D-ALTD Hertha BSC Berlin
1 Most Popular Items
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5.Herpa 1:200 Kogel KAMAG Tow Bear
1 Reviews more1
Herpa 1:500 CSA Airbus 320 New Colors1
this plane is adorable! i was a little surprised to see how ..
5 of 5 Stars!1
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